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Loyalty Programs: Where Have All the Followers Gone?

 

Hosts & Guests

Jeff Kahler
Kelly Sundberg

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About This Episode

Loyalty programs pop up in a variety of ways – but how effective are they when it comes to ROI? This week Jeff Kahler discusses 2023 trends for loyalty clubs and shares best practices for getting the most out of your program.

How do you make a loyalty program work? And what causes people to be loyal to you? We want to hear your thoughts! Discuss in the comments.

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