Culture of Convenience Logo

Turning Leaders into Shift Leaders: Interview with Bob Duprey (from Restaurant Playbooks)

 

Hosts & Guests

Jeff Kahler
Kelly Sundberg
Bob Duprey

Share Episode

About This Episode

Bob Duprey is no stranger to creating consistent training systems. In this interview, Jeff Kahler explores how shift leaders can really elevate restaurant service, especially in quick service restaurants (QSRs)! Bob and Jeff also dive into Shift Leader Playbook, the newest course from Restaurant Playbooks.

About Our Guest:

For the last 20 years, Bob Duprey has worked with Fortune 500 clients to develop custom eLearning solutions. As the founder of Restaurant Playbooks, he formed a team of passionate pros with proven expertise in the restaurant industry, and Learning & Development. Bob’s goal is to create engaging eLearning experiences that develop behaviors and deliver results.

Recent Episodes

Episode 0131 | RaceTrac: Protecting Assets, Protecting People

With over 550 stores, RaceTrac is leading the charge with learning strategies and asset protection. Jeff Kahler sits down with RaceTrac’s team to discuss how the large chain operators overcome obstacles and maintain strong safety culture.

Episode 0130 | Coupons in Convenience 

With digital coupons entering the scene things are about to change- even in convenience stores. What impact will this have on the industry? Producer Kelly sits down with the Coupon Bureau’s Brett Watson to get to the info.

Episode 0120 | Do Not Stay at Mediocre

In this week’s episode, Jeff Kahler explains how the concept of “Gears to Your Career” can be used to energize and inspire people in the workplace by providing their very own career path.  

Episode 0119 | Displaced by AI

In this episode, Jeff Kahler discusses the top 10 jobs he believes could be displaced by AI, along with options on how to either embrace it, or work around it.

Episode 0118 | Scars We Think Others Can See

In this episode, Jeff Kahler speaks candidly about his insecurities and offers advice on how you can overcome your own insecurities to make an impact on the job.  

Episode 0117 | Strength Follower: Dedication

This week, we’re spotlighting Angel Bui, RTO’s UX/UI designer! Listen as she shares how dedication has helped her through life as well as how her parents, Vietnamese immigrants, inspired her to be successful in not only in programming, but everything she does.

Episode 0116 | Hearing But Not Listening: The HUBS Origin Story

Jeff Kahler had a vision for building great data reporting features into his software platform, but he wasn’t listening to his customers and didn’t know what they needed. In this episode, find out what can be accomplished when you stop doing and start listening.

Episode 0114 | Strength Follower: Curiosity

Curiosity requires you to seek out answers beyond yourself. Sandy Williams-Brown’s curiosity sets her ahead when it comes to social media and content marketing at RTO.

Listen Now!

Culture of Convenience™ episodes are available on all of your favorite platforms.

Apple Podcast Icon

Stay connected to get the latest podcast alerts and never miss an episode.