Technology/IT
Delve into conversation about IT strategy, including systems, security, risk, and web integrations.
Leadership
Business Model
Strategy
Organizational
Structure
HR/Staffing
Reporting &
Financials
Workflow
/Processes
Technology/IT
Compensation
& Rewards
Training &
Development
Feedback Loop
Leadership
Business Model Strategy
Organizational Structure
HR/Staffing
Reporting &
Financials
Workflow
/Processes
Technology/IT
Compensation
& Rewards
Training &
Development
Feedback Loop
Latest Episode:
Episode 0137 | An Interview with Mason Cowan from BandyWorks
On the latest Culture of Convenience episode, Jeff and Kelly talk with Mason Cowan, Chief Customer Officer at BandyWorks Solutions.
Episode 0135 | 2024 NACS Show: Interview with Jeff Lenard
The NACS Show is vast – how can you properly take advantage of it? Look no further than this episode for answers, as Jeff Lenard breaks down how to make the most of the NACS Show.
Episode 0130 | Coupons in Convenience
With digital coupons entering the scene things are about to change- even in convenience stores. What impact will this have on the industry? Producer Kelly sits down with the Coupon Bureau’s Brett Watson to get to the info.
Episode 0126 | AI in Convenience: An Interview with Susan Sly
On this week’s podcast we talk to Susan Sly, CEO of The Pause Technologies and Top Women in AI Finalist, to get her take on AI.
Episode 0124 | An Interview with Frank Beard
In this info-packed episode, Jeff Kahler speaks with Frank about his cstore diet, EV charging stations, autonomous check-out, and measuring success.
Episode 0119 | Displaced by AI
In this episode, Jeff Kahler discusses the top 10 jobs he believes could be displaced by AI, along with options on how to either embrace it, or work around it.
Episode 0116 | Hearing But Not Listening: The HUBS Origin Story
Jeff Kahler had a vision for building great data reporting features into his software platform, but he wasn’t listening to his customers and didn’t know what they needed. In this episode, find out what can be accomplished when you stop doing and start listening.
Episode 0110 | WTF: Where’s the Future?
In this episode, Jeff Kahler discusses AI, human employees, technology, and how to up your game for the future so your organization stays relevant.
Episode 0106 | Sidekick Launch: Here To Help
This week, Mike Singer, Lori Breece, and Jennifer King join Jeff and Producer Kelly to talk about sidekicks of all kinds.
Episode 0103 | App Chat: Using Cell Phones at Work, for Work!
In this episode, Jeff Kahler discusses everything that had to be taken into account while developing the trainingGrid® app.
Episode 0102 | Bitcoin Fraud: Yes This IS a Thing!
In this week’s episode, Jeff Kahler shares how a call from a client made him rethink how to protect you and your team from Bitcoin scams.
Episode 0096 | Generational Technology: Necessity is the Father of Invention
In this week’s episode, Jeff and Kelly discuss what each generation brings to the table with technology and inventions.
Episode 0088 | Robotics in Convenience
This week, Jeff Kahler discusses the highs and lows of robotics as well as the fears people (and Kelly) have as we adapt to the increasing role robots have in our lives.
Episode 0062 | Season 5 Recap: Even MORE Burning Questions Answered
This week, Jeff Kahler responds to your questions and comments, and Kelly has her feet held to the fire about her bed—wait, what?!? You’ll just have to listen to find out!
Episode 0061 | Self-Checkout Kiosks: An Interview with NCR
This week, Jeff Kahler sits down with NCR’s Marc Haberkorn and Amit Acharya to set the record straight and dive into the real reasons self-checkout is so successful.
Episode 0056 | Cryptocurrency: Turning Your Coins Into Cash
Cryptocurrency is on the rise, but what is it and how might it affect your life? This week, Jeff sits down with Mike Beaman, owner of a crypto mining business.
Episode 0055 | Open Sesame: Give Me My Password
What do Betty White and this episode have in common? Passwords. At RTO, password issues make up the majority of phone calls our support team receives.
Episode 0053 | Tech Tales: We Hear Your Favorites
We’re always excited to accept voice recordings from our listeners! In this week’s episode, we compiled listener voice recordings sharing the convenient technology they’re using.
Episode 0052 | What the Heck is an LMS?!?
This week, Jeff Kahler shares his knowledge about the usage and implementation of an LMS and details the evolution of his company, Ready Training Online, and its LMS, trainingGrid™.
Episode 0051 | ROAD Case Conversation with John Flood
We’re taking you back in time to October 2021 and the NACS Show, where Jeff Kahler and Producer Kelly interviewed John Flood of ESS about his newest product, the MyVideo ROAD Case, an all-in-one video and production solution.
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